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Essay

Global Communications

Essay specific features

 

Issue:

Business

 

Written by:

Thomas C

 

Date added:

February 12, 2017

 

Level:

University

 

Grade:

A

 

No of pages / words:

9 / 2479

 

Was viewed:

951 times

 

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Essay content:

However, through benchmarking industry leaders in telecommunications, GC has found declining stock values are not uncommon. In addition, GC found outsourcing call center labor for technical support is a common trend throughout the industry. Considering this option, the Senior Leadership Team of GC has created a dilemma with the Technologies Workers Union (TWU) because the information of their plan to outsource the call center labor has been leaked to TWU leadership...
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Because GC plans to implement this proposal without consulting the TWU leaders, the relationship is strained. In addition to the adverse reaction of the TWU, GC will face the difficulty of expanding call center operations internationally. Although resolving these issues will prove to be difficult, resolution provides a significant opportunity to generate capital and expand...
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