With regard to this, she sent three memos to Tom Ballard, Omega’s passenger services rep requesting specific info on through flights, but never got a reply.
After two months of futile efforts, she writes a memo to her boss, Kent Davis, the VP of in flight services, informing him of the situation & her desire to shift back to flight duty... displayed 300 characters
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The only two people who can sort this out are Leigh & Tom, who are at loggerheads with each other. This is because of a problem of communication between the two of them. Unless this issue is sorted out, Omega will continue to face problems.
As from Kent Davis’ perspective:
Leigh Randell is undoubtedly a bright young lady... displayed 300 characters
