Public and private sector
• Private sector - Managers give a return on the initial investment
• Public sector - Managers insure that a high quality service is being provided
• Differences exist in the same organization between levels and function
• Different approaches to performing the role are possible
• Different management techniques such as dictation or making the workers feel as if they are all equal
• Management priorities and practices vary across cultures
• Culture has an effect on an organization or industry as in different places around the world people are different requirements
• Difference occur due to the prevailing organizational culture
• Managers operate differently due to different internal and external influences
• Managers tend to be secretive and defensive
What are Managers Suppose to do?
Below is a rational, classical view of management
• Forecasting
• Planning
• Organizing
• Coordinating
• Communicating
• Motivating
• Controlling
Management Styles
Frederick Taylor
• Studies workers to see what motivated them
• His approached used the principles or scientific management
Fordism (Henry Ford)
• Used mass production (treating workers as animals)
• Made the motor card affordable to the common person
Horthorn Experiment
• Made people feel as part of the team
• Listened to their suggestions which in turn increased productivity
Watson Model (Based on Watson, 1994)
• Managers rarely conform to the classical interpretation of their role
• Organizations needs someone to:
• Plan
• organize
• coordinate and
• Control
• Managers see their main role as contributing to organizations success
• What they do and how they do it is less important
• All organizations need some for of management
• Managers are intuitive but this is influenced by the broad models and theories
Summary
• Different industries work management in different ways
• In a law firm a manager would spend about 30% of their time actually managing and 70% practicing law
• Importance of leadership in the modern organization
• Leadership - influences behaviour
Definitions
• Business - An organized effort to produce good and service in order to meet the needs of society
• Rhetoric - Art or the technique of persuasion displayed 300 characters
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A relatively recent phenomenon as a product of:
• Industrialization
• Creation of the joint stock company - separation of ownership and control
• Increasing the size and complexity of organizations
• Growth of bureaucracies and hierarchies
• Professionalism and management education
• Create of a management class
Problems of defining Management
• Many definition are prescriptive and idealised
• Definitions are challenged by studies of what managers do
• The Role differs in different contexts e... displayed 300 characters
