Advanced studies in consumer decision making behaviour

Essay specific features

 

Issue:

Business

 

Written by:

George H

 

Date added:

May 13, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

21 / 5792

 

Was viewed:

7809 times

 

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Essay content:

11 BRAND LOYALTY - A COMPANY / STRUCTURAL APPROACH 13 SATISFACTION-BASED VS. COMMITMENT-BASED COMPANIES 13 THE CONCEPT OF CO-REVOLUTION 14 CAN ALL COMPANIES ACHIEVE BRAND LOYALTY ? 15 CONCLUSION 17 APPENDIX 18 TABLE 1: LOYALTY PHASES WITH CORRESPONDING VULNERABILITIES 18 TABLE 2: SATISFACTION VS...
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LOYALTY 18 TABLE 3: BRAND VALUE MODEL 19 TABLE 4: AN INTEGRATED CUSTOMER VALUE MEASUREMENT SYSTEM 20 TABLE 5: FOUR LOYALTY STRATEGIES 20 REFERENCES 21 Introduction Does customer satisfaction generate brand loyalty ? This is an area of special interest in the field of postacquisition. In the book Consumer Behavior written by John C...
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