In the United States, it started with deregulation in 1978. More recently, the emergence of low-cost carriers and the advent of the Internet have increased the state of flux even more dramatically. Similar factors are influencing airline companies around the world.
The link between business and information technology has evolved to keep pace with these changes... displayed 300 characters
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In the past, especially during the regulated environment, prices were basically fixed from a market perspective. If you wanted to increase or decrease a price, you had to get government approval as well as agreement from the airlines. There was very little change, and so it was essentially geared toward maintenance... displayed 300 characters
