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Benchmarking

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Issue:

Business

 

Written by:

Cynthia P

 

Date added:

September 19, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

5 / 1237

 

Was viewed:

2293 times

 

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Essay content:

The new approach consists of outsourcing company's call centers to India and Ireland. In the process of implementing the new plan, Global Communications must address challenges. Some of the challenges are communicating its strategy to the employees and the union. The company's new strategy will call for downsizing and pay cuts which are bound to shake employee morale within the organization...
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Its new approach will also affect the current contacts that the company has with the union. Global Communications will need to negotiate with the union and try to create an agreement in order to avoid any government class actions that may be taken against them. The company's goals are logical and present a company with an opportunity with the long term growth but Global Communications must clearly identify all issues and opportunities and convey them to its stakeholders...
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