Bpo

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

Kevin M

 

Date added:

July 16, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

10 / 2725

 

Was viewed:

402 times

 

Rating of current essay:

 
Essay content:

Human Resource (HR) professionals all over the world, working in Call-Center or Contact Center or BPO industry are leaving no stone unturned to formulate strategies to retain human capital, but nothing is working in their favor. In spite of all their trials the average attrition rate in the BPO this sector is still very high...
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Though the issues and options analyzed are with respect to Indian service providers, the same may be applied to service providers across the globe as the issues and options remain the same irrespective of place of opera Description of research work Why people are leaving BPOs? In spite of the salaries and facilities being high (especially for a graduate who starts his / her career with a BPO company) the average attrition rate is very high in this industry...
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