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Business Process Management

Essay specific features

 

Issue:

Business

 

Written by:

Annette J

 

Date added:

May 21, 2014

 

Level:

University

 

Grade:

 

No of pages / words:

5 / 1291

 

Was viewed:

8521 times

 

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Essay content:

Davenport (1993) defined process as a structured, measured set of activities designed to produce a specified outcome for a particular customer or market.W e need to realize that these processes might be performed routinely by members of staff of the organisation who are also the operators, without bearing the ultimate end results in mind...
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The operators carry out their duties normally as expected of them. This oftentimes leads to business processes being carried out but desired end results not fully achieved and therefore little value added. Objectives When we say processes here, it is not as per systems or technology but it involves people and the methods of performing these operations, as Smith and Fingar (2003) pointed out, process management is not another form of automation...
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