Business Process Outsourcing

Essay specific features

 

Issue:

Business

 

Written by:

Gerald M

 

Date added:

October 21, 2010

 

Level:

University

 

Grade:

A

 

No of pages / words:

5 / 1232

 

Was viewed:

4188 times

 

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Essay content:

In any case, as Halvey and Melby said (2007, 4) an official definition of BPO is found in The End-User Executive's Guide to PBO, which defines BPO as "the delegation of one or more intensive business processes to an external provider who, in turn, administrates and manages the selected processes based upon and measurable performance metrics...
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Firstly, offshore BPO, which is the most challenging and argumentative type (Click and Duening 2004, 20). It is the movement of jobs to other countries in order to take the advantages of lower wages overseas. According to Click and Duening (2004), in fact, by using this style companies can save 20-40 per cent from their overall costs...
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