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Cisco Case Digest

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Issue:

Business

 

Written by:

Troy C

 

Date added:

December 4, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 425

 

Was viewed:

1919 times

 

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Essay content:

These include real time access to data, tools and other resources, and online learning. The intranet also serves as a community meeting hall, an internal portal through which messages that reflect Cisco's culture and core values are broadcasted. Cisco's website cisco.com is a focal point of its customer interface...
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The site provides around-the-clock customer assistance including problem diagnoses and solutions. As a result, over 80% percent of Cisco's technical support is delivered online, saving the company nearly $506 million in the process (as of 2000). Another benefit is the integration of e-commerce, as order and fulfillment is automatically processed, resulting in productivity gains of 60% for Cisco, and 20% for its customers...
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General issues of this essay:
Cisco Case Analysis Cisco Case Digest Cisco Case Study Analysis (IT) Cisco Case Cisco Cisco Cisco Marketing Case Study - Cisco Recognizing Cisco’S Competition Over The Next 15 Years – 2006 – 2012 Cisco Case Cisco Case Analysis "Cisco Systems"Implementing ERP" Cisco Case Analysis Cisco cisco
 

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