Crap

Essay specific features

 

Issue:

History

 

Written by:

Justin F

 

Date added:

October 3, 2013

 

Level:

University

 

Grade:

B

 

No of pages / words:

9 / 2446

 

Was viewed:

3228 times

 

Rating of current essay:

 
Essay content:

Some of the specific reasons for its success are: 1. It knows its customers (literally, many frequent customers by their first names) and what they want: on-time arrivals, frequent departures, low fares, and a pleasant flying experience. This provides market focus (something, it might be added, that can alienate those not “trained” in the Southwest way of doing things)...
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This provides market focus (something, it might be added, that can alienate those not “trained” in the Southwest way of doing things). 2. Its leadership, particularly the way that its leadership has helped the organization maintain a focus on the things desired by customers and the focus and frugality needed to achieve them...
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