Crm

Essay specific features

 

Issue:

Business

 

Written by:

Lisa B

 

Date added:

November 23, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

8 / 1977

 

Was viewed:

3494 times

 

Rating of current essay:

 
Essay content:

In essence, CRM helps a business to recognise the value of its customers and to make it possible to improve customer relations. The better a business understands its customers, the more responsive it can be to their needs. Benefiting from CRM is not just a question of buying the right software but businesses must also adapt themselves to the needs of their customers...
displayed 300 characters

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The better a business understands its customers, the more responsive it can be to their needs. Benefiting from CRM is not just a question of buying the right software but businesses must also adapt themselves to the needs of their customers. In the commercial world the importance of keeping existing customers satisfied and expanding business is paramount...
displayed 300 characters

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