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Current Business Research Project Paper

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Issue:

Business

 

Written by:

Melissa C

 

Date added:

November 6, 2016

 

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Grade:

B

 

No of pages / words:

3 / 758

 

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This kind of approach will help us improve the performance and satisfaction of the company while it will help increase our associate’s morale. I found this article over the Internet by Rodney Kuhn title “ Using quality monitoring to enhance performance and improve morale” that talk about how to improve each associate quality and performance by boosting their morale using the right training and tools like phone monitoring...
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I found this article over the Internet by Rodney Kuhn title “ Using quality monitoring to enhance performance and improve morale” that talk about how to improve each associate quality and performance by boosting their morale using the right training and tools like phone monitoring. The purpose of this article is to inspire managers to use these tools in their daily task and train associates on how to approach the customers either by using scripts made by the company or by following manager’s guidelines...
displayed 300 characters

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