Gap Analysis: Global Communications

Essay specific features

 

Issue:

Business

 

Written by:

Ty M

 

Date added:

May 6, 2011

 

Level:

University

 

Grade:

A

 

No of pages / words:

9 / 2511

 

Was viewed:

2614 times

 

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Essay content:

354). Their actions had a significant impact on organization behavior and organizational commitment due to job security fears (McShane & Von Glinow, 2004, p. 127-128). The union lost trust and perceived management as trying to manipulate around current contract conditions and set industry precedence (Kreitner & Kinicki, 2003, pp 521-525)...
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Management did not fully consider the ramifications to the union and GC employees when they planed to downsize domestic call centers and outsource to consumer call center overseas. Management's failure to solicit or consider other options more inline with the company's motto "our competitive edge comes from our loyal employees" will likely result in reduced employee organizational commitment (McShane & Von Glinow, 2004, p...
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