Hank Kolb, director of quality assurance

Essay specific features

 

Issue:

Business

 

Written by:

Ruby N

 

Date added:

July 25, 2016

 

Level:

 

Grade:

A

 

No of pages / words:

3 / 568

 

Was viewed:

4757 times

 

Rating of current essay:

 
Essay content:

The lack of management assurance of quality was evident once a chain of actions was being done wrong. Such actions are: putting schedule and market share above quality and safety, poor attitude about quality on behalf of the entire organization. They viewed quality as a secondary added value; whish was seen as an obstacle in doing their job...
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As in chain reaction the fundamental problem also created a bunch of other problems. These problems, as mentioned in the case study, are: lack of purchasing, design, and testing processes, inspections that are after the fact with out in-process controls or feed back loops. It also leads to a lack of product tractability, quality maintenance records of the equipment so improvement or stabilization data is not available...
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