Hosted Call Center for Lebanon

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

Donald G

 

Date added:

January 7, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

37 / 10247

 

Was viewed:

1367 times

 

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Essay content:

OUTSOURCING 5 A. WHY OUTSOURCE CRM? 5 B. CRM ADVANTAGES AND DISADVANTAGES OF IN-HOUSE SERVICE 5 C. CRM ADVANTAGES AND DISADVANTAGES OF AN OUTSOURCED SERVICE 6 V. SWOT ANALYSIS 6 A. STRENGTHS 6 B. WEAKNESSES 7 C. OPPORTUNITIES 7 D. THREATS 7 VI. SERVICES 8 VII. TARGET MARKET AND SEGMENTATION 8 A...
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TARGET MARKET 8 B. SEGMENTATION 9 VIII. COMPETITION 10 IX. KEYS TO SUCCESS 11 X. OBJECTIVES & STRATEGIES 11 A. OBJECTIVES 11 B. STRATEGIES 11 XI. MANAGEMENT STRUCTURE 14 XII. MARKET ASSUMPTIONS 15 A. COMPANIES IN LEBANON ASSUMPTIONS 15 B. HOSTED CONTACT CENTER PENETRATION RATE ASSUMPTIONS 15 XIII...
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