It also takes into consideration the formal and informal systems, rules, traditions and customs
All of this directly impacts on the individual’s behavior in the organization.
Robbins (1984) describes ten characteristics which are combined to expose the essence of an organizations culture:
• Individual initiative
• Risk tolerance
• Direction
• Integration
• Management support
• Control
• Identity
• Reward system
• Conflict tolerance
• Communication patterns
Robbins (Essentials of an organizational behaviour 8th Edition) also explains through the ‘socialization model’ that new employees who enter organizations go through three stages before adapting to the organizations culture:
Socialization Model
Pre-arrival stage: Employee arrives with a their own culture
Encounter stage: Employee encounters new culture of the organization
Metamorphosis stage: Employees work out there problems that were discovered in encounter stage
Robbins Socialization model shows that, once metamorphosis has taken place the employee should have a positive impact on his productivity and commitment, which in turn should reduce the employees need to leave the organization... displayed 300 characters
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We are ISO certified and use a quality management system to maintain our quality. Unfortunately this has created a “chop the trees “culture coupled with an “un-helpful” culture in our company, you cannot do, request or change anything without someone asking for it in writing.
If an order is placed paper work needs to be processed from six different departments i... displayed 300 characters
