Information Systems Success: The Quest for Dependent Variable

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Issue:

Technology

 

Written by:

Kenneth B

 

Date added:

June 12, 2014

 

Level:

University

 

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No of pages / words:

3 / 647

 

Was viewed:

1787 times

 

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Essay content:

According to 100 empirical studies from seven publications within seven years (from 1981 to 1988), the user satisfaction appears the most widely used single measure of IS success. The most reason for the appeal of satisfaction as a success measure is that the most of the other measures are weak. Wixom and Todd (2005) in the article of “A Theoretical Integration of User Satisfaction and Technology Acceptance” claim that user satisfaction is proved by many researchers to be a weaker predictor of system usage, compared to technology acceptance to usage...
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The most reason for the appeal of satisfaction as a success measure is that the most of the other measures are weak. Wixom and Todd (2005) in the article of “A Theoretical Integration of User Satisfaction and Technology Acceptance” claim that user satisfaction is proved by many researchers to be a weaker predictor of system usage, compared to technology acceptance to usage...
displayed next 300 characters

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