INTERSECT INVESTMENTS: Benchmarking

Essay specific features

 

Issue:

Business

 

Written by:

Seth D

 

Date added:

December 24, 2011

 

Level:

University

 

Grade:

A

 

No of pages / words:

19 / 5310

 

Was viewed:

5078 times

 

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Essay content:

The company has barely survived this chaotic period and has implemented a new strategic vision shift from product-based sales to customer-intimacy sales philosophy; however, the sales department does not believe the new sales philosophy will work. The vice president of sales is resisting the new sales philosophy because of her past success with product-based sales and is skewing her organizational loyalty by not emphasizing the new sales philosophy within her department...
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Sales department resistance to shift sales philosophy has resulted in employee frustration, high turnover rate that if fueling the decline of customer satisfaction. The company did not anticipate resistance to the new vision and should have included a transitional leadership plan that addressed the stakeholders' resistance to change...
displayed 300 characters

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