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Observation Study of Starbucks Coffee

Essay specific features

 

Issue:

Social Issues

 

Written by:

William M

 

Date added:

December 20, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 1058

 

Was viewed:

5203 times

 

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Essay content:

Starbucks has a great deal of competition in the coffee business. Starbucks is more popular because of its marketing. Starbucks is the name brand of coffee. In order to keep the mindshare of its consumers, Starbucks must continually improve its service to customers. First, question why the present method of serving customers made the customers wait for more than 10 minutes...
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First, question why the present method of serving customers made the customers wait for more than 10 minutes. The clerk receives the order from the customer but has not been properly trained, so the clerk does not know to steam and foam milk for a Latte. The result is that another clerk must help while taking that clerk away from her duties and causing another customer to be slowed in service...
displayed 300 characters

General issues of this essay:
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