Quality

Essay specific features

 

Issue:

History

 

Written by:

Shelly E

 

Date added:

December 15, 2012

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 311

 

Was viewed:

1420 times

 

Rating of current essay:

 
Essay content:

This is the basis of the Quality Management theory; at the other end of the spectrum lays the traditional management approach; considered to be outdated, this approach does not utilize the full potential of a firm?¦s human capital. The schematic below illustrates the attributes of two approaches: Traditional Management Quality Management ?P Expectation that individuals possess required knowledge ?P Reactive ?P Goals independent of reality ?P Communications impaired by trepidation ?P Interim returns ?P Management by Objectives ?P Notoriety of individuals achievement in crisis management ?P Investment in professional development and training ?P Penetrative ?P Goals based on firms capabilities ?P Effort to reduce factors that impair communication through trust ?P Long term goals ?P Long term relationships ?P Team efforts, employees are recognized resulting from efforts of contribution and improvement...
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The traditional management approach is considered to be autocratic, demanding and relatively uncompromising as compared to the quality management approach which is known to be open, people oriented and democratic. When implementing a quality based management model many managers feel that the will lose control, research suggests that the opposite occurs...
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