Service Blueprinting

Essay specific features

 

Issue:

Business

 

Written by:

Darryl S

 

Date added:

June 14, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

46 / 12880

 

Was viewed:

2306 times

 

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Essay content:

A recent comprehensive review of the academic literature on product innovation also reveals little explicit coverage of research on service innovation.4 There are many reasons for this historic lack of rigorous attention to the unique aspects of service innovation. Some of these reasons are rooted in the remnants of the industrial revolution and the habitual fascination with tangible products and hard technologies as a source of product innovation, as well as an underlying belief that services have no tangible value...
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A recent comprehensive review of the academic literature on product innovation also reveals little explicit coverage of research on service innovation.4 There are many reasons for this historic lack of rigorous attention to the unique aspects of service innovation. Some of these reasons are rooted in the remnants of the industrial revolution and the habitual fascination with tangible products and hard technologies as a source of product innovation, as well as an underlying belief that services have no tangible value...
displayed next 300 characters

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