service factory

Essay specific features

 

Issue:

Business

 

Written by:

Miriam B

 

Date added:

April 22, 2015

 

Level:

College

 

Grade:

A

 

No of pages / words:

1 / 184

 

Was viewed:

3542 times

 

Rating of current essay:

 
Essay content:

The result of this limited view is that the full range of services that could be provided by the factory largely has been overlooked as a source of manufacturing competitiveness. A study conducted by the Forum Corporation ( 1988) also found that poor after-sales service was the primary reason customers switched from one vendor to another...
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Some researchers has also emphasized the importance of service in manufacturing firms; they pointed out that computer manufacturers with technically superior products have been driven from the market because of poor customer service and a lack of software. They also cite General Electric's intensive company-wide efforts to focus on the customer rather than the product alone...
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