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Essay

Southwest Airlines Corp. Culture

Essay specific features

 

Issue:

Business

 

Written by:

Kelly M

 

Date added:

December 13, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

6 / 1543

 

Was viewed:

10137 times

 

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Essay content:

Since that time, Southwest has remained on that course and included their formalized mission statement that is "dedicated to the highest quality of customer service with a sense of warmth, friendliness, individual pride and company spirit" (http://www.southwestairlines.com). The organization has a clear focus on its market with respect to knowledge management...
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It has implemented its statement in order to secure and retain its market share. Work Environment At Southwest, the employee is the greatest asset of the company. The employee is above that of the customer. A common tune in the company is "customers come second... and still get great service"(Czaplewski, Ferguson & Millima, 2001, p...
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General issues of this essay:
Southwest Airlines Discuss the proposition that managers should do everything they can to enhance the job satisfaction of their employees. Southwest Airlines Corp. Culture Southwest Airlines Southwest Airlines Southwest Airlines Southwest Airlines Southwest Airlines Southwest Airlines Southwest Airlines Southwest Airlines Ethics Programs: Can Employees Be Trained To Walk The Right Path? Southwest Airlines southwest airlines Can a work of art have value regardless of who creates it? Can, and should, we look past the character of the artist - however immoral we consider them to be - and simply experience and esteem the work itself?
 

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