Speech on Non-Verbal Business Communication

Essay specific features

 

Issue:

Miscellaneous

 

Written by:

Jean K

 

Date added:

December 3, 2012

 

Level:

University

 

Grade:

B

 

No of pages / words:

5 / 1278

 

Was viewed:

6436 times

 

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Essay content:

Basically it is sending and receiving messages in a variety of ways without the use of verbal codes (words). It is both intentional and unintentional. Most speakers / listeners are not conscious of this. It includes but is not limited to touch, glance, eye contact (gaze), volume, vocal nuance, proximity, gestures, facial expression, intonation, dress, posture, smell, word choice and syntax, sounds (paralanguage)...
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It has multiple functions. Used to repeat the verbal message (e.g. point in a direction while stating directions. Often used to accent a verbal message. (e.g. verbal tone indicates the actual meaning of the specific words).Often complement the verbal message but also may contradict. E.g.: a nod reinforces a positive message (among Americans); a "wink" may contradict a stated positive message...
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