Working at Starbucks

Essay specific features

 

Issue:

Business

 

Written by:

Richard T

 

Date added:

April 4, 2012

 

Level:

 

Grade:

B

 

No of pages / words:

5 / 1212

 

Was viewed:

5943 times

 

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Essay content:

In exchange for these employment benefits, partners have to endure long and intricate training that requires newly hired partners to read and answer questions on each of the stations the job is divided into - Drip, Register, Espresso, Frappachino, Bean and Customer Service - before they can get any hands-on training...
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After all, how hard could it possibly be to make a cup of coffee? A flick of a switch, pour the coffee into a cup, say please and thank you, and send the customer on their merry way. You don't even have put milk and sugar into the customers' coffee, much less work for the barista right? Wrong! I stressed to each new hire that this job required more than just simply pouring coffee into a cup; it was providing a superior standard of customer service and coffee beverages that surpassed all other coffee providers in order to make a lasting impression on each and every customer served...
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