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customer service 2 / 495
sean guy....customer service 3 / 727
Customer Satisfaction Survey 5 / 1172
Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer Self-Service Kiosks 2 / 376
Super Service 8 / 2188
The Customer Comes Second 6 / 1492
2. Strategic Quality Management and Customer Satisfaction Paper 4 / 1003
7P's of Service Marketing 1 / 188
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. 14 / 3820
A STUDY ON CUSTOMER’S ATTITUDE TOWARDS MOBILE SERVICE PROVIDER’S IN TIRUNELVELI 12 / 3126
A Study On The Impact Of Employee Empowerment To Customer Satisfaction 1 / 237
A more customer oriented business 3 / 628
Analysis of Bank customer 10 / 2536
Article Summary-The Mismanagement of Customer Loyalty 2 / 452
CNN - Service Marketing 15 / 4014
CUSTOMER SATISFACTION SURVEY: 32 / 8821
CUSTOMER SELLER RELATIONSHIP 2 / 496
CUSTOMER SERVCIE VALUE IN THE SUPPLY CHAIN 10 / 2768
Case Brief- Starbucks: Delivering Customer Service 3 / 630
Case Study: Inductotherm Customer Relationship Building 2 / 480
Citi bank N.A and pay link service to customer 28 / 7734
Competitive Advantage Of Store Design And Customer Handling In Retail 5 / 1286
Customer & Supplier Requirements 8 / 2076
Customer & Suppliers Spanish 4 / 925
Customer Acquisition And Keeping Customers In Today’S Volatile Market 2 / 366
Customer Behavior 21 / 5688
Customer Centricity 32 / 8960
Customer Contact 7 / 1780
Customer Driven Organization 3 / 700
Customer Equity 11 / 3011
Customer Loyalty 2 / 524
Customer Needs 2 / 416
Customer Relations Management 3 / 734
Customer Relationship Management with respect to Recurring Deposit Account of SBI and ICICI 36 / 9854
Customer Relationship Management 8 / 2198
Customer Relationship Management 7 / 1718
Customer Relationship Management 6 / 1462
Customer Relationship Management 1 / 207
Customer Relationship Management 8 / 1979
Customer Relationship Management 61 / 16958
Customer Relationship management 14 / 3888
Customer Requirements Translated Into Products/Services 4 / 949
Customer Satisfaction Questionnaire 5 / 1192
Customer Satisfaction 12 / 3127
Customer Satisfaction 10 / 2787
Customer Satisfaction 4 / 872
Customer Satisfaction 5 / 1143
Customer Satisfaction 6 / 1438
Customer Satisfation 18 / 4985
Customer Service Benchmark 11 / 2972
Customer Service 4 / 890
Customer Service 2 / 538
Customer Service 1 / 131
Customer force 1 / 213
Customer perceived value 1 / 230
Customer relationship management 7 / 1924
Customer relationship management 2 / 496
Customer relationships marketing 1 / 3
Customer satisfaction level of GrameenPhone Ltd. 36 / 10060
Customer 18 / 4986
customer behaviour 8 / 2035
customer lifetime value analysis 3 / 748
customer profitability 3 / 612
customer relationship management 10 / 2797
customer satisfaction 4 / 1038
customer satisfaction 5 / 1182
customer satisfaction 15 / 3990
customer service strategies 16 / 4360
customer service 4 / 1053
customer service 6 / 1495
Data mining in customer acquisition 4 / 1100
Delivery of Service 1 / 189
Dhl Express Service 3 / 803
Disney's Customer Service Model 12 / 3227
Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format 36 / 9805
Five Critical Factors To Consider Before Outsourcing Customer Analytics 2 / 427
Harley Davidson's Customer-Centered Supply Chain 6 / 1504
How To Identify The Must Attractive Customer 11 / 2807
How to Identify and Fulfill Customer Needs 6 / 1620
Ideal Customer & Their Behaviors 9 / 2383
Improving Customer Service 13 / 3396
Incentive pay programs for Customer Service Representatives 10 / 2723
JIT in service Industry 13 / 3502
Kmart Corporation: Seeking Customer Acceptance And Preference 7 / 1936
Legal constraints regarding the usage of customer data. What is an "opt-in"? 5 / 1180
Link Between Customer Orientation And 41 / 11406
MANAGERIAL AND CUSTOMER COSTS OF PRICE ADJUSTMENT: 69 / 19190
MARKETING AND CUSTOMER RELATIONSHIP CONCEPT WORKSHEET 4 / 844
Maketing And Customer Relationship Worksheet 3 / 674
Marketing and Customer Relationships Worksheet 2 / 422
Meet Your Next Customer 4 / 867
manage customer segments 9 / 2513
mismanagement of customer loyalty 21 / 5732
Nature Of Customer Focus 2 / 389
OBSERVING YOUR CUSTOMER NEEDS 2 / 355
Pet Sitting Service 11 / 3033
Play.Com: Build Up Customer Trust And Security. 4 / 1024
Principle of Customer Service 2 / 528
Retailing Characteristics Of Fast Food Stores And Their Impact On Customer Sales And Satisfaction 103 / 28591
Service Blueprinting 46 / 12880
Service Encounter 7 / 1844
Service Marketing 2 / 448
Service Quality 8 / 1980
Service Quality 10 / 2780
Service 2 / 403
Silver Service 5 / 1298
Starbucks : Delivering Customer Service 5 / 1155
Starbucks: Delevering Customer Service 1 / 227
Starbucks: Delivering Customer Service – Case Study 5 / 1321
Starbucks: Delivering Customer Service 14 / 3646
Starbucks: Delivering Customer Service 3 / 627
Starbucks: Delivering Customer Service 2 / 300
Starbucks: Delivering Customer Service 9 / 2261
Starbucks:Delivering customer service 1 / 108
Strategic Quality Riordan: Management and Customer Satisfactio 6 / 1675
segmentation of customer base 2 / 404
service factory 1 / 184
THE REALITY CUSTOMER BASE 1 / 62
Tesco - Customer Service 6 / 1591
The Customer Orientated Bureaucracy 9 / 2255
The Importance Of Analyzing Customer Profitability 6 / 1490
The Importance Of Courteous Customer Service 3 / 685
The Managerial Problem of the Disgruntled Customer 2 / 406
The affects of customer Loyalty 10 / 2715
U. S. Postal Service 4 / 1044
Utility of Service 3 / 655
Volvo - A Model for Customer Satisfaction 15 / 4020
Wal-Mart Customer Drive 4 / 1086
Community Service 3 / 633
Community Service 2 / 286
community service 3 / 601
how to increse customer satisfaction 18 / 4923
Customer Relationship Management 71 / 19835
Customer Rentention 4 / 1014
Customer Retention 11 / 2853
service learning 1 / 269
Beef Customer Satisfaction 3 / 818
Community Service 3 / 576
Competitive Advantage Of Store Design And Customer Handling In Retail 1 / 193
Customer Relationship Management 5 / 1187
Customer Service Representative Morale 7 / 1694
Customer Service Roles 15 / 4176
Customer Service Training Module 14 / 3911
Customer Service 10 / 2774
customer letter to aplia inc 2 / 441
customer relationships 1 / 258
customer service 5 / 1217
Down With Community Service 2 / 464
Fokker Service 2 / 449
Information Technology And Quality Customer Service 3 / 591
Is the cross training of customer service effective? the case at the NYC Dept of Education 25 / 6738
in n out customer service 3 / 741
Measuring Customer Service at American Express 5 / 1353
Poor Customer Service 0 / 0
SOA and Web service 5 / 1146
Secret Service 7 / 1829
Service Before Self 4 / 1067
Service Diary 3 / 796
Service Marketing 1 / 123
Service 14 / 3869
service learning 9 / 2407
The Secret Service 20 / 5500
The Value of good customer service 3 / 774
trade in service 2 / 412
What Is Service Learning? 3 / 756
What constitutes good customer service and makes a company in the fast food industry indispensable? 5 / 1231
Community Service 1 / 96
community service 2 / 489
Service learning 2 / 281
customer orientated hot water load management 33 / 9228
Community Service 1 / 74
Community Service 1 / 258
Customer Arbitrator 3 / 807
National Service 3 / 829
Service Management 1 / 264
service learning 3 / 687
The Fine Print: Direct To Customer Advertising 6 / 1588
Airbus's New Support Strategy Values Customer Service 3 / 601
automated customer service 4 / 1041
Crm-Customer Relationship Management 8 / 2230
Customer Loyalty 11 / 3057
Customer Relationship Management 2 / 426
Customer Relationship Management 3 / 703
Customer Relationsihp Management 8 / 2013
Customer Service Tactics and Strategies 4 / 1029
customer loyalty programs 3 / 699
Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer 13 / 3550
delta and northwest airlines the business value of customer selfservice kiosks 2 / 551
IIS 7.0 - FTP Publishing Service 2 / 545
Internship Experience Customer Tech support 17 / 4535
Kudler Customer Loyalty Program 15 / 4183
New Service Development 20 / 5436
Service Levels 3 / 635
Service Request SR-rm-005 14 / 3801
Service Request Sr-Ht-006 17 / 4689
Service Request Sr-Rm-001 3 / 613
Service Request 7 / 1942
Service with a Smile 5 / 1123
service management 35 / 9719
Web service Security 2 / 392

 

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