Title Pages / Words Save
customer service 2 / 495
sean guy....customer service 3 / 727
Customer Satisfaction Survey 5 / 1172
Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer Self-Service Kiosks 2 / 376
The Customer Comes Second 6 / 1492
2. Strategic Quality Management and Customer Satisfaction Paper 4 / 1003
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. 14 / 3820
A STUDY ON CUSTOMER’S ATTITUDE TOWARDS MOBILE SERVICE PROVIDER’S IN TIRUNELVELI 12 / 3126
A more customer oriented business 3 / 628
Analysis of Bank customer 10 / 2536
CUSTOMER SELLER RELATIONSHIP 2 / 496
Can Albertsons Trounce Wal-Mart With Advanced Information Technology? 4 / 1080
Can Albertsons Trounce Wal-Mart with Advance Information Technology? 2 / 444
Case Brief- Starbucks: Delivering Customer Service 3 / 630
Citi bank N.A and pay link service to customer 28 / 7734
Communication in business and information technology 4 / 1098
Customer & Supplier Requirements 8 / 2076
Customer & Suppliers Spanish 4 / 925
Customer Behavior 21 / 5688
Customer Centricity 32 / 8960
Customer Contact 7 / 1780
Customer Driven Organization 3 / 700
Customer Equity 11 / 3011
Customer Loyalty 2 / 524
Customer Needs 2 / 416
Customer Relations Management 3 / 734
Customer Relationship Management 8 / 2198
Customer Relationship Management 7 / 1718
Customer Relationship Management 6 / 1462
Customer Relationship Management 1 / 207
Customer Relationship Management 8 / 1979
Customer Relationship Management 61 / 16958
Customer Relationship management 14 / 3888
Customer Satisfaction Questionnaire 5 / 1192
Customer Satisfaction 12 / 3127
Customer Satisfaction 10 / 2787
Customer Satisfaction 4 / 872
Customer Satisfaction 5 / 1143
Customer Satisfaction 6 / 1438
Customer Satisfation 18 / 4985
Customer Service Benchmark 11 / 2972
Customer Service 4 / 890
Customer Service 2 / 538
Customer Service 1 / 131
Customer force 1 / 213
Customer perceived value 1 / 230
Customer relationship management 7 / 1924
Customer relationship management 2 / 496
Customer relationships marketing 1 / 3
Customer 18 / 4986
customer behaviour 8 / 2035
customer lifetime value analysis 3 / 748
customer profitability 3 / 612
customer relationship management 10 / 2797
customer satisfaction 4 / 1038
customer satisfaction 5 / 1182
customer satisfaction 15 / 3990
customer service strategies 16 / 4360
customer service 4 / 1053
customer service 6 / 1495
Dimension of Service Quality 4 / 898
Disney's Customer Service Model 12 / 3227
Effect of Location, Neighborhood Quality, and House Quality on Property Values in Memphis 11 / 3037
Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format 36 / 9805
Effects of Technology: Computer Technology 5 / 1255
Evaluating Best Practices: Managing Quality, Speed, Flexibility and Information as an Asset 11 / 2970
ethics in information technology 4 / 1078
Healthlite Yogurt Information Technology Plan 22 / 5996
How To Identify The Must Attractive Customer 11 / 2807
How would International Financial Reporting Standards affect the quality of Canadian accounting information? 7 / 1854
Ideal Customer & Their Behaviors 9 / 2383
If You Were James Gorman, The New Head Of Global Wealth Management, What Information Systems Would You Invest In? Why? Do You Think Morgan Stanley’S Plans For An Integrated Client Information System Are Worthwhile? 1 / 45
Implmentasi Information Technology di PT. Bank Danamon Indonesia 14 / 3675
Improving Customer Service 13 / 3396
Incentive pay programs for Customer Service Representatives 10 / 2723
Information Technology Management 8 / 2186
Information Technology Outsourcing 2 / 446
Information Technology Proposal 5 / 1210
Information Technology in an Organization's Management 2 / 426
Information Technology 3 / 631
Information Technology 2 / 290
Information Technology 2 / 435
Information technology 2 / 331
Internet, Internationalisation and Customer Value Creation - The Case of Medical Information On the Internet 31 / 8547
Investment Opportunities In The Mexican Information Technology Sector 9 / 2256
Link Between Customer Orientation And 41 / 11406
Meet Your Next Customer 4 / 867
manage customer segments 9 / 2513
mismanagement of customer loyalty 21 / 5732
Nature Of Customer Focus 2 / 389
OBSERVING YOUR CUSTOMER NEEDS 2 / 355
Principle of Customer Service 2 / 528
Service Quality at the Ritz-Carlton Hotel Company 6 / 1637
Service Quality 8 / 1980
Service Quality 10 / 2780
Starbucks : Delivering Customer Service 5 / 1155
Starbucks: Delevering Customer Service 1 / 227
Starbucks: Delivering Customer Service – Case Study 5 / 1321
Starbucks: Delivering Customer Service 14 / 3646
Starbucks: Delivering Customer Service 3 / 627
Starbucks: Delivering Customer Service 2 / 300
Starbucks: Delivering Customer Service 9 / 2261
Starbucks:Delivering customer service 1 / 108
Strategic Planning for Information Technology 12 / 3339
Strategic Quality Riordan: Management and Customer Satisfactio 6 / 1675
Summary Report: Strategic Alignment: Leveraging Information Technology for transforming Organizations 7 / 1918
Supply Chain Management and Information Technology 8 / 2189
segmentation of customer base 2 / 404
THE REALITY CUSTOMER BASE 1 / 62
THE STUDY OF CRITICAL SUCCESS FACTORS FOR KNOWLEDGE-BASED TECHNOLOGY SERVICE INDUSTRY 28 / 7591
Tesco - Customer Service 6 / 1591
The Customer Orientated Bureaucracy 9 / 2255
The Impact of Information Technology on Organisations 11 / 2863
The Importance Of Courteous Customer Service 3 / 685
The Technical System: Information, Information Technology, and Information Systems 3 / 832
The affects of customer Loyalty 10 / 2715
The missing Piece to a Company's Information Technology Puzzle 7 / 1730
Total Quality Service 2 / 297
United Parcel Service : Information Technology 4 / 1027
Wal-Mart Customer Drive 4 / 1086
Why Take Information Technology Offshore? 8 / 2038
Impact Of Information Technology On The Bank Performance 5 / 1169
how to increse customer satisfaction 18 / 4923
The Information Technology Has Indeed Gone Far 3 / 741
Customer Rentention 4 / 1014
Customer Retention 11 / 2853
The Impact Of Information Technology On The Bank Performance (Nigeria In Perspectives) 7 / 1917
Information Technology 12 / 3240
Beef Customer Satisfaction 3 / 818
Communications Technology: Global Information Infrastructure 17 / 4698
Customer Service Representative Morale 7 / 1694
Customer Service Roles 15 / 4176
Customer Service Training Module 14 / 3911
Customer Service 10 / 2774
customer letter to aplia inc 2 / 441
customer relationships 1 / 258
customer service 5 / 1217
Discuss The Relationship Between Media And Information Technology 8 / 2046
Information Technology And Quality Customer Service 3 / 591
Is the cross training of customer service effective? the case at the NYC Dept of Education 25 / 6738
in n out customer service 3 / 741
Managing Information Technology 10 / 2637
Measuring Customer Service at American Express 5 / 1353
Poor Customer Service 0 / 0
The Value of good customer service 3 / 774
Theoretical consideration of quality management systems especially concerning service companies 10 / 2616
What constitutes good customer service and makes a company in the fast food industry indispensable? 5 / 1231
Why Investment in Information Technology is Economically Necessary 6 / 1421
Customer Arbitrator 3 / 807
Age Of Information Technology 2 / 414
Airbus's New Support Strategy Values Customer Service 3 / 601
automated customer service 4 / 1041
Crm-Customer Relationship Management 8 / 2230
Customer Loyalty 11 / 3057
Customer Relationship Management 2 / 426
Customer Relationship Management 3 / 703
Customer Relationsihp Management 8 / 2013
Customer Service Tactics and Strategies 4 / 1029
computer information technology 4 / 1072
customer loyalty programs 3 / 699
Ethical Issues And Implications Of Information Technology Use For Financial Corporations As It Relates To Identity Theft 29 / 7880
Future of Information Technology 2 / 514
Healthcare Information Technology: Effects on Cost Access and Quality 7 / 1795
How Information Technology Has Influenced Our Organizations In This Modern World 0 / 0
How the Information Age Has Changed the Information Systems Industry 1 / 226
Information Systems and Technology 4 / 842
Information Technology &Amp;Amp;Amp;Amp; Replacement 4 / 1105
Information Technology In The Management Of Organizations 1 / 174
Information Technology Lecture 1 1 / 173
Information Technology "Going Paperless" Concept 10 / 2685
Information Technology and Business Alignment at the World Bank 1 / 263
Information Technology and the Other Degree Programs 2 / 530
Information Technology has the potential to change societal structure and processes similar in scale to that of both the Agricultural Revolution and the Industrial Revolution. On this basis governments should ensure provision of Information Techno... 4 / 1011
Information Technology in India 2 / 383
Information Technology in Major League Baseball 6 / 1585
Information Technology 14 / 3703
Information Technology 3 / 666
Information Technology 5 / 1385
Information Technology 8 / 2214
Information technology affects on Riordan Manufacturing 4 / 1079
Information technology in Pakistan 5 / 1396
Information technology 2 / 451
information technology advances 1 / 263
information technology 4 / 1073
information technology 26 / 7055
information technology 8 / 2117
information technology 2 / 393
Managerial Applications of Information Technology 20 / 5584
marketing in information technology 2 / 319
Privacy is becoming an important issue relating to the use and abuse of information technology. We suffer unsolicited phone calls and e-mail. We get junk mail and other communications when our names and addresses are sold, traded or ... 3 / 711
Processes in Information Technology 6 / 1502
Riordan Manufacturing Information Technology 2 / 498
Some advantages and disadvantages of information technology 3 / 801
TECHNOLOGY APPLICATION FOR MUSIC TECHNOLOGY 5 / 1165
THE EFFECTS OF DOWNSIZING IN THE INFORMATION TECHNOLOGY FIELD 4 / 853
The Influence of Real-Time Technology on E-Voting Technology 9 / 2329
The Productivity Of Information Technology 51 / 14095
Ups Competes Globally With Information Technology 2 / 476
Ups Competes Globally With Information Technology 1 / 239
Using PEST analysis in Singapore to look at how the Political, Economics, Social and Technology changes are impact the needs of Information Technology. 3 / 785

 

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