Essay heading: 2. Strategic Quality Management and Customer Satisfaction Paper

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Business

 

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Date added:

March 8, 2004

 

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4 / 1003

 

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Out of all of the brands, Old Navy and Banana Republic have the least amount in common. Old Navy runs their management staff of five managers. Old Navy consist of a general manager, logistics manager, customer service manager, and two supervisors. However, Banana Republic only has two managers, a general manager and an assistant manager...
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Old Navy consist of a general manager, logistics manager, customer service manager, and two supervisors. However, Banana Republic only has two managers, a general manager and an assistant manager. Old Navy's management style gives the company a better total quality management than that of Banana Republic...
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