Who writes the essays and papers on your site?
All papers and essays on my site have been submitted by students like you, at all levels in their academic careers. A few, of course, are my own. My staff and I appreciate all of our contributors and welcome new submissions at any time.
Why do I find mistakes in some of the papers?
The papers are written by students and may contain errors. We do not fix grammatical errors and certainly not content errors, because we are not experts in all fields of knowledge.
May I submit a paper of my own?
Absolutely! Go to the submit page, and paste your paper into the form provided. You will need to establish an account, however, so sign up with a username and password first.
How do I pay for an order?
All orders are paid by credit card through our encrypted payment procedure. Your payment will be processed by AlertPay.com, Inc. (located in Montreal, Canada). Currently, we accept Visa, MaterCard, and American Express. Once you are an established member, you will have an AlertPay account, and you may pay through your account balance. AlertPay members may fund or withdraw from their accounts by check, money order, direct deposit, or bank transfer. If you have used PayPal, you will be familiar with all of the procedures.
Can I provide my credit/debit card information by phone or email?
NO! These are not secure methods of sending such confidential information, and we will not jeopardize your security and confidentiality in this way. Also, our payment system is fully automated to accept payment information only in our encrypted manner.
Is my credit card information held by you?
Absolutely not! Your information goes directly to the banking network, where it is authorized. It is not recorded on our site. We also guarantee complete confidentiality of your name, email address, your physical address, and your phone number. We will never share your personal information with a third party.
How will I know that my payment has been processed?
You will receive an automatic billing confirmation via email as soon as the payment is authorized. You can also check the status or your order through a secure link that will be provided to you.
I live in another country. Can I still use your services?
Of course you can! We welcome requests from all over the world!
Why do I need an account?
You cannot fully participate in the site until you do this. Once you have signed up, you may post messages and comments about papers, submit your own works, and access your own papers if you want to revise them. Our discussion forum is really helpful to most students!
The other issue is that we want only the real author of a paper to submit, revise or remove an essay. If, for any reason, you need to prove to an instructor that a paper is truly yours, you can do so through the site.
If I cannot find a bibliography for a paper, how do I get it?
We do not always receive bibliographies with submitted papers. If a bibliography is not included with the paper, we have no way to supply one.
If there is no author listed on a paper, and I want to cite it, how do I get the author’s name?
We allow authors to submit papers anonymously if they choose to do so. You can still cite the work, however, listing the author as anonymous. There are lots of published works with anonymous authors, and you may legitimately cite them!
How do I contact ESSAYSBANK.COM?
We have a Customer Support Team that is available 24/7. If you submit a “support ticket”, one of our team members will get back to you, usually within a few hours. Feel free to use the support ticket to ask any questions, make comments, or address any issues you may be having with the site, payment, etc.
Can I contact you by phone?
We have found that a “call center” is pretty inefficient and have opted for the far better on-line customer support service. By using the submit ticket, both of us have a record of the question or issue and the date and time of communication with one another. We have also found that we can serve more people faster with this method. Try it – you will be convinced that this is indeed the best way for us to provide you rapid and effective support!