Essay heading: 3M and Six Sigma

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June 24, 2001






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In some innovation processes at certain companies, employees are forced to integrate Six Sigma into each phase of the innovative process. This requires precise, detailed documentation during such times where a creative guru would rather let his brainstorming skills run wild. 3M is one of those companies where Six Sigma has been integrated into every facet of the company’s operating processes...
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This is becoming an issue for 3M, because their business livelihood is dependent upon radical and creative new thinking. The 3M business model makes it more difficult to use Six Sigma – it is more difficult to single out a part of the process in which to use Six Sigma. “Invention is by its very nature a disorderly process,” says 3M CEO George Buckley – this statement is so true, especially when it comes to a company that invented the post-it note...
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