Essay heading: 7 Ps

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Business

 

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July 5, 2004

 

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in a 500 room hotel the core service is lodging and room service, bellboy services are facilitating services and health club , car rental are support services. However it may not always be possible to draw a line of distinction between facilitating and support services. For e.g. in a typical city hotel business center might be the support service but in a business and convention hotel the same service would be facilitating service The augmented service offering: The basic service package is not equivalent to the service product the customer perceives, which is infact based on customer experience and evaluation...
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For e.g. in a typical city hotel business center might be the support service but in a business and convention hotel the same service would be facilitating service The augmented service offering: The basic service package is not equivalent to the service product the customer perceives, which is infact based on customer experience and evaluation...
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