Article Review: Measuring The Impact Of Knowledge Management

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Issue:

English

 

Written by:

Laura T

 

Date added:

July 28, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 858

 

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3436 times

 

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Essay content:

The writer addresses her views that demonstrating the direct correlation between KM and organizational performance is quite complicated to be evaluated since KM may not be the only factor affecting the organization’s performance. However, several academics and practitioners such as Grooijer (2000); Del-Rey- Chamorro, et al...
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However, several academics and practitioners such as Grooijer (2000); Del-Rey- Chamorro, et al. (2003); Darroch (2003), Teruya (2004), and Bose (2004) are reported to have made examinations on their interrelationships. Referring to several studies above, Kim recommends four methods to support practitioners to identify and develop the evaluation frameworks such as return on investment (ROI), balanced scorecard (BSC) approach, qualitative case studies (QCS) and success case method (SCM)...
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