The usage of credit cards is on the surge, although it is still at an infantile stage. Similarly, the deployment of ATMs has dismantled the barrier of time whereby customers can make petty banking (i...

New private sector banks to withstand the competition from Public sector banks came up with innovative products and superior Service. 2001 2005 ( % customer initiated Transaction by Channel) HDFC BANK PRODUCT AND CUSTOMER SEGMENTS PERSONAL BANKING Loan Product Deposit Product Investment & Insurance • Auto Loan • Loan Against Security • Loan Against Property • Personal loan • Credit card • 2-wheeler loan • Commercial vehicles finance • Home loans • Retail business banking • Tractor loan • Working Capital Finance • Construction Equipment Finance • Health Care Finance • Education Loan • Gold Loan • Saving a/c • Current a/c • Fixed deposit • Demat a/c • Safe Deposit Lockers • Mutual Fund • Bonds • Knowledge Centre • Insurance • General and Health Insurance • Equity and Derivatives • Madras Gold Bar

As far as the present scenario is concerned the banking industry is in a transition phase. The Public Sector Banks (PSBs), which are the foundation of the Indian Banking system account for more than 78 per cent of total banking industry assets...

Citibank N.A., the banking arm of Citigroup, established its presence in...