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Essay heading: Conflict Resolution
 
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Issue: Business
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Date added: June 30, 1998
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No of pages / words: 5 / 1176
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I have worked in a team environment for many years, but not in a formal education capacity. While sources of conflict can very to a large degree, the types of conflict are fewer. I concentrated on two: good conflict and bad conflict. Since most people associate conflict with "bad," I want to start with bad conflict...
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Bad conflict is when the level of conflict reaches a point that there is no return to the relationship. Every effort should be made to keep the team from reaching this point. I can't really see reaching this point in the University of Phoenix online learning environment, but it could happen. In one of the readings that I chose for this paper, Robert Cialdini wrote about a term called Captainitis: "It's called captainitis, and it refers not to the tendency of a leader to assume all problem-solving responsibilities but rather to the tendency of team members to opt out of responsibilities that are properly theirs...
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