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Customer Service Roles

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Issue:

Miscellaneous

 

Written by:

James T

 

Date added:

July 11, 2012

 

Level:

University

 

Grade:

A

 

No of pages / words:

15 / 4176

 

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6969 times

 

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For example, Zapf, Vogt, Seifert, Mertini, and Isic (1999) found that the requirement to express positive emotions was associated with feelings of personal accomplishment but also feelings of emotional exhaustion in employees. In addition, Schaubroeck and Jones (2000) found that emotional labor was more likely to be associated with symptoms of ill health among employees who identified less or were less involved with their job...
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In addition, Schaubroeck and Jones (2000) found that emotional labor was more likely to be associated with symptoms of ill health among employees who identified less or were less involved with their job. The consequences of emotional labor for employees may be complex, but another reason why different conclusions have been reached is that studies have used different perspectives of emotional labor (e...
displayed 300 characters

General issues of this essay:
customer service Customer Service Customer Service Customer Service customer service customer service Discussion Of The Role Of A Central Bank And The Regulation Of The Financial Sector In View Of The Consequences Of The “Credit Crunch” In 2007 In The Us And The Uk In Particular. Disney's Customer Service Model Customer Service Roles Customer Service customer service in n out customer service The Value of good customer service Emotional intelligence: The rapprochement of reason and emotion The BarOn Model of Social and Emotional Intelligence (ESI)(1)
 

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