Dell Direct Innovation Model

Essay specific features

 

Issue:

Business

 

Written by:

Le E

 

Date added:

November 10, 2010

 

Level:

University

 

Grade:

B

 

No of pages / words:

2 / 490

 

Was viewed:

7522 times

 

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Essay content:

To achieve this objective, he incorporated a customer-centric philosophy in his company. His focus on concrete issues like cutting operation costs, improving delivery time, and maintaining customer service is the underlying force that has driven the company. Michael Dell's establishment of the "direct model," as well as his exploitation of the benefits of the Internet, has contributed vitally to the company's successes in both the US and overseas markets...
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Dealing directly with customers allows Dell to customize their orders according to the customers' needs. Listening to the customer directly takes the guesswork of what to include in the computer and wasted resources out of the equation altogether. Moreover, this "direct model" concept can also be applied to Dell's suppliers...
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