Recently, there has been a new wave of unethical business practices that have emerged to the forefront of consumer issues. This new wave comes in the form of the mandatory binding arbitration clause. Arbitration is the method of resolving a dispute where two parties present their individual sides of a complaint to a neutral arbitrator, who then weighs the facts and decides the dispute...
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Mandatory binding arbitration is when a company requires a consumer to agree to submit any dispute that may arise to binding arbitration prior to completing a transaction with the company (Scarpino, 2002). This is a problem for consumers because consumers are required to give up their rights to sue and to participate in a class action lawsuit or to appeal...
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