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Essay heading: Few Warns On Tqm
Essay specific features
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Biographies |
| Written by: |
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| Date added: |
May 6, 2003 |
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| Grade: |
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| No of pages / words: |
6 / 1411 |
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0 times |
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Essay content:
People in companies that have implemented TQM are more likely
to have the basic understanding necessary for implementing EDM/PDM. For
example, they are more likely to view EDM/PDM as an information and workflow
management system supporting the entire product life cycle then as a
departmental solution for the management of CAD data
Important aspects of TQM include customer-driven quality, top management
leadership and commitment, continuous improvement, fast response, actions based
on facts, employee participation, and a TQM culture... displayed 300 characters
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The customer, not internal activities and
constraints, comes first. Customer satisfaction is seen as the company's highest
priority. The company believes it will only be successful if customers are
satisfied. The TQM company is sensitive to customer requirements and responds
rapidly to them. In the TQM context, `being sensitive to customer requirements'
goes beyond defect and error reduction, and merely meeting specifications or
reducing customer complaints... displayed next 300 characters
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