The sales team includes a sales person, product engineering specialist and customer service representative (University of Phoenix, 2007). Situation Analysis Issue and Opportunity Identification Riordan Manufacturing has implemented a new strategy of customer-relationship and a quality based improvement to enhance its manufacturing processes...
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However, implementation of the new strategic plans is at risk due to low employee morale and job dissatisfaction issues. Riordan must take immediate corrective actions to address these issues in order to successfully in implement the new customer-relationship system. Riordan should consider ways that allows management to develop how to improve morale, find effective techniques that would address and resolve employee dissatisfaction and strategies for dealing with conflict...
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Gap Analysis Riordan Immediate corrective measures must be taken to address all issues in order to move the company forward. Riordan Manufacturing needs to first align management decisions regarding compensation in order to maintain valuable employees...	4 / 1047
Benchmarking Riordan With this understanding it will provide minimal risk for employees, by creating a well structural strategy. Total rewards packages are supplied by corporations and are often reasons why employees stay with the company or decide to work for the company in the first place...	2 / 311
Intervention Cold War With companies vying for the same prospects it is essential to set yourself apart whether it be with compensation, training, or employee relations. Riordan Manufacturing is motivated to recruit and retain the most qualified and dedicated employees in a manner that gives the company an edge to becoming an industry leader...	2 / 378
Gap analysis (Riordan Manufacturing) Employees include three separate work units have different perspectives on rewards and motivation based on performance. In order to improve sales force, sales team rather than single sales people must contribute their effort in the sale process to be recognized and acknowledged...	5 / 1135