It can make or break a company’s plans for implementing change and moving ahead with the future in mind. “A union-management relationship gone sour can be ugly-and costly” (Jusko, 2003). Both the union and the management have to work together for the success of the company. They have to understand that the success of the company depends on the success of the employees and viceversa...
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They have to understand that the success of the company depends on the success of the employees and viceversa. This did not happen in the case of Global Communications. The management in this case exluded the union from the decision making process and thus made it even more resolute to resist the outsourcing which might be in the longterm interest of the company and its employees...
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