For example, if the strategic objective of Handspring were to reduce the cost of Treo, then this project would be given to a project team with a fixed time period and a set of objectives. Setting up of objectives and entering into an a priori contract with them so that their performance can objectively be evaluated can do evaluation of the top managers also...
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For, example one of the vice- presidents can be entrusted with the task of setting up alliances with other top companies so that Treo is purchases as a tie up product. The vice-president will be given a target of forging say 6 alliances having a sale value of $XXM. Apart from this other criteria for his evaluation can be set up and each given a weight...
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Phillip Crossby 's Message He does not believe that workers should take prime responsibility for poor quality; the reality, he says, is that you have to get management straight. In the Crosby scheme of things, management sets the tone on quality and workers follow their example; whilst employees are involved in operational difficulties and draw them to management's attention, the initiative comes from the top...	1 / 272
TQM - reference It has been compared to driving an automobile in a forward direction while looking in the rear view mirror. In today's fast-paced, quick-changing business environment, managers cannot rely on past results as a predictor of future performance...	2 / 467
Philosophy Of Quality For example, all three men stress the importance of the management system. Also, they have created step-by-step processes by which industries should follow in order to prove the quality of their products...	2 / 492
Total Quality Management TQM is the complete approach to improve organizational performance and effectiveness. There are numerous definitions of TQM, but Mullins 5th edition (1999) says TQM is: "A way of life for an organization as a whole, committed to total customer satisfaction through continuous process of improvement, and the contribution and involvement of people" (3) Laurie J Mullins Management and Organization al Behaviour 5th Edition 1999 One should be aware that it is not a departmental project or quality saving campaign; but TQM is a philosophy that the organization adapts and implements throughout the company for a mutual benefit i...	2 / 477