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Kano Method

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Issue:

Business

 

Written by:

Henry P

 

Date added:

February 15, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 531

 

Was viewed:

6990 times

 

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Essay content:

The first half of the question pair is referred to as functional. It reflects a customer’s opinions if the attribute is present in the product. The second half of the question pair is the dysfunctional. It reflects a customer’s opinions if the requirement is not fulfilled in the product. Each question has 5 possible answers 1...
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The first half of the question pair is referred to as functional. It reflects a customer’s opinions if the attribute is present in the product. The second half of the question pair is the dysfunctional. It reflects a customer’s opinions if the requirement is not fulfilled in the product. Each question has 5 possible answers 1...
displayed 300 characters

General issues of this essay:
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Acquisition And Keeping Customers In Today’S Volatile Market features of money The Importance Of Analyzing Customer Profitability The Importance Of Courteous Customer Service Nerd Features What Are The Key Features Of Academic Writing Design Features Of Language Symbolic Features Of Gi Joe Fi GEOGRAPHY FEATURES Geological Features Tour Geological Features Tour Geological Features Tour Left & Right Realism - Outline the key features APA Features in Word 2007
 

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