Learn From The Airlines

Essay specific features

 

Issue:

Business

 

Written by:

Oscar D

 

Date added:

October 27, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 1048

 

Was viewed:

1569 times

 

Rating of current essay:

 
Essay content:

This being said, it would be remiss of me not to mention the forth major contributing factor to the current demise of the airlines: themselves. What makes this inference so starkly obvious to me is that not all airlines share the same concerns. Southwest has a new book out (The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance) that continues to share its not-so-secret formula with the slew of underachievers in the marketplace...
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Southwest has a new book out (The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance) that continues to share its not-so-secret formula with the slew of underachievers in the marketplace. Jet Blue has raised the bar by simply treating its customers like human beings, as opposed to cattle or sardines (a revolutionary notion wouldn’t you say?), or putting it differently, correctly implementing a concept I call reward and punishment...
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