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Business |
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| Date added: |
October 7, 2005 |
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6 / 1573 |
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The company has a reputation for great customer service.
? Southwest won the Department of Transportation's Triple Crown 5 years consecutively for ontime service, baggage handling, and least number of customer complaints.
? The company has topped the National Airline Quality Rating three years consecutively...
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The company has a strong, fun-loving, employee-oriented culture. The company's mission statement focuses on these aspects of the business. The result is a loyal employee base that is willing to work hard to achieve the company's goals.
? Culture begins with strong leadership. CEO Herb Kelleher is known for his relaxed management style...
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