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Essay heading: Philip Crosby
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Biographies |
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| Date added: |
September 5, 2002 |
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1 / 274 |
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Crosby (1926-2001) was a local businessman, author, teacher, and generous contributor to our local community. Known as the "Father of the Quality Revolution", his philosophies and concepts helped change the way business is conducted worldwide.
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Crosby initiated the Zero Defects program at the Martin Company Orlando, Florida plant [1]. As the quality control manager of the Pershing missile program, Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs.
In 1979 after a career at ITT, Crosby started the management consulting company Philip Crosby Association, Inc [1]...
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