It primarily provides short haul, high-frequency, point-to-point, low-fare air transportation service among 58 cities (59 airports) in the United States.
Here are some numbers that will give a brief idea how the company is operating: Net income: $241 million Total passengers carried: 63 million Total RPMs: 45... displayed 300 characters
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There is a 13% insurance raise for the airlines and the government is enforcing fees regarding security problems. The operation cost increases dramatically and there are less people traveling by air. Most of the airliners are losing money expect a few. Southwest is one of those airlines which have remained profitable... displayed next 300 characters
So, it came up with the idea of a reliable services with frequent departures, short turnarounds time and most importantly, low fares.
(3) What are the key features of Southwest?¦s organization?
Incentives and compensation policies: There are high level of employee stock ownership and high compensation for employees to provide incentives for Southwest?¦s staff...
For example hedged about 85% of it fuel and oil needs and as a result save about $455 million.
• Provide the good service for customers. The Southwest has win the high customers satisfaction airline...
Other airlines are copying Southwest's strategy in order to enter the low-fare, short-haul market. Delta Airlines has built a low-fare regional carrier service and has acquired a minority stake in three regional airlines...
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