Total Quality Management

Essay specific features

 

Issue:

Business

 

Written by:

Stephen G

 

Date added:

September 13, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 1021

 

Was viewed:

7417 times

 

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Essay content:

This paper will discuss the definition of TQM, provide an assessment of the impact of globalization, discuss the similarities and differences between traditional management styles and TQM, and explain how the principles of TQM are applied in a designated organization. Definition of TQM The American Society for Quality states that “in a TQM effort, all members of an organization participate in improving processes, products, services and the culture in which they work” (n...
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Further, the Society identifies the goal of TQM as long-term success through customer satisfaction (n.d., ¶ 2). In this week’s reading Burrill and Ledolter go to extraordinaire lengths to discuss the various meanings of quality, finally settling on “quality means meet expectations” (1999, p. 131)...
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