Total Quality Management

Essay specific features

 

Issue:

Business

 

Written by:

Jessica R

 

Date added:

January 3, 2017

 

Level:

University

 

Grade:

A

 

No of pages / words:

9 / 2330

 

Was viewed:

8967 times

 

Rating of current essay:

 
Essay content:

The simple objective of Total Quality Management is “Do the right things, right the first time, every time.” Although originally applied to manufacturing operations, and for a number of years only used in that area, Total Quality Management is now becoming recognized as a generic management tool, just as applicable in service and public sector organizations...
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There are a number of evolutionary strands, with different sectors creating their own versions from the common ancestor. The key principles of Total Quality Management are as following: • Management Commitment 1. Plan (drive, direct) 2. Do (deploy, support, participate) 3. Check (review) 4. Act (recognize, communicate, revise) • Employee Empowerment 1...
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