Furthermore, many tourism academics and practitioners predict that the tourism and hospitality industry is set to continue beyond the millennium. Generally, some of the elements that best depict the current era in terms of the hospitality and tourism sector are the following: ? Dominance of the services sector over the manufacturing sector ? Global recognition of the significance of the tourism sector (Akan, 1995; Rita, 2000) ? Increase of competition in tourism due to the increase of globalisation, technology and communications development, change of consumers' needs (they are more demanding and more price/value sensitive, they tend to search for quality (Parasuraman et al 1985; 1988), and their expectations are more (Marcjanna and Samuel, 1998))...
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To be more specific, nowadays, companies are increasingly aware of the importance of quality as a source that can lead them to differentiate successfully and obtain a competitive advantage in the antagonistic marketplace (Ingram and Daskalakis, 1999; Mei et al, 1999; Akan, 1995; Asubonteg et al, 1996, Parasuraman et al, 1985; 1988; 1994; Gabbie and O'Neill, 1996)...
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A critical review of the emergence, development, business models and performance of the application service provider (ASP) sector The ASPs would maintain and backup all data, keeping it safe and secure, which some businesses couldn't do themselves. New companies that are growing rapidly, but have insufficient infrastructure and lack IT expertise can take advantage of ASP offerings...	11 / 2976
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Telecom Service Provider Strategies The idea that billing is on the critical path to market leadership is well known by those who have successfully met the challenge of integrating billing into their enterprise financial processes...	1 / 237